Poor customer service can easily ruin a shopping experience – and it does so faster than anything else. You can use big data to analyse services, tweak and offer new services. The better you understand your customer and what they want, the more likely you are to deliver what they need and keep them engaged.
"To keep a customer demands as much skill as to win one" (American Proverb) If I may add to that quote, "... but keeping a customer costs a lot less" When it comes to customer growth it is all too easy to think about marketing as an external exercise; engaging your efforts, energy and finance with those outside of your business circle in a bid to drum up more customers and more sales. Placing your efforts, energies and resources in
We are living in an age where information is coming to us from many angles and it's easy to get overwhelmed by poorly thought out communication. The simplicity of push notification technology is a great reason to reward customers. Push messages allow you to send relevant, timely, appealing information or offers to customers which in turn keeps them engaged and connected with your brand
"Good advertising does not just circulate information. It penetrates the public mind with desires and belief." - Leo Burnett
We all love to hear stories about how a business went above and beyond to please its customers. This is because when a customer has a great experience with a business they are likely to tell other people about it. Learn how to capitalise on the energy and momentum these people can bring to your business when you have a reward/incentive program running and how you can tailor your loyalty program to reward those customers who enjoy advocating on behalf of your brand
Loyalty schemes and coupons are a fantastic way to generate extra business and are a simple and effective marketing tool to spread the word about your products/services. Find out why a loyalty program can help you keep customers coming back and spending more.
Discover why a native app might not actually be the best mobile solution for your church. How can your church avoid the level of outlay an app project demands and at the same time increase your reach/engagement with your congregants and community
Facebook is changing the permission rules for sending broadcast messages through your chatbot. Find out how to ensure you don't lose this powerful feature
